Need urgent help?
Our on-site team is available 24/7 during the event. Tap below to call the safety desk.
Call SOS · +34 900 123 456On-site services
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First Aid points
4 stations around the circuit · Nearest: Sector 2
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Police & Security
Report an incident or find lost items
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Meeting points
6 meeting points if you get separated from your group
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Accessibility
Routes, elevators and accessible seating info
Contact support
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Live chat
Usually replies in under 2 minutes
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Email support
support@madring.com · 24h response
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FAQs & Help Center
Tickets, wristband, refunds & more
Safety tips
Stay behind the barriers at all times during sessions.
Ear protection is recommended — free earplugs at info points.
Keep hydrated: 8 free water refill stations on site.
Save your QR ticket offline — signal can be weak in crowds.
If you feel unwell, go to the nearest First Aid station.
